In my columns – How to get the Best Out of Our Councils – I have lamented the fact that it seems that our three local councils do not seem to undertake Community or Customer Satisfaction Surveys, so I thought I would give some examples of the useful information that can be gained.
Read MoreIn last week’s column I said that I would write about community engagement and accountability. I should have said ‘touch on’ the subjects as they are large topics and I will come back to them and cover them at different times as they have a season to them.
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