Manager Erin Long has been crowned Blooms The Chemist 2021 Retail Manager of the Year, due to her consistent hard work and dedication to providing extraordinary customer service, particularly throughout the pandemic.

"It’s such an honour to be named this year’s Retail Manager of the Year, especially considering how the past year has shaped our industry. I’m so proud of the progress Blooms has made over the past 18 months and very fortunate to be part of such a progressive community pharmacy network, where opportunities for professional and personal growth are valued and so easily available to all,” says Erin.

The Retail Manager of the Year Award was graded across all areas of front of shop. The award recipient best optimised retail space, met customer needs, supported promotions, and demonstrated brand values.

Blooms The Chemist Orange Owner, Melanie Moses says, “Erin has worked tirelessly on creating a team culture that is fun and where staff feel supported. This in turn creates a warm and friendly place for our customers to shop.”

Erin joined Blooms in 2019 when the pharmacy was undergoing a full store renovation. Since then, she has helped the store navigate the impacts of the pandemic whilst providing consistent support and guidance to the entire Orange team.

Congratulations Erin! This is such a huge achievement to stand out from all other Blooms stores across the country. You are a true asset to your profession and community. Well done!